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LW Enterprises Ltd — Privacy Policy
 

Last updated: 14.08.2025

1. Introduction

LW Enterprises Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase or participate in our mentoring, coaching, training, or consultancy services, or otherwise interact with us.

We process your personal data in accordance with:

  • The UK General Data Protection Regulation (UK GDPR)

  • The Data Protection Act 2018

  • The Privacy and Electronic Communications Regulations 2003 (as amended)

We are the Data Controller of your personal data.

Business Name: LW Enterprises Ltd
Company Number: 14011121
Registered Address: The Cider House, Halmore Lane, Berkeley, GL13 9HQ
Email: admin@thefbalab.co.uk
 

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: full name, title, date of birth (if provided).

  • Contact Data: email address, telephone number, billing/shipping addresses.

  • Business Information: details about your business or Amazon store where relevant to the Services.

  • Financial Data: payment card details (processed securely via our payment processor; we do not store card details).

  • Transaction Data: payments made and details of Services purchased.

  • Technical Data: IP address, browser type/version, device information, and website analytics.

  • Profile and Usage Data: log-in data (if applicable), preferences, feedback, session attendance, communications history.

  • Marketing and Communications Data: preferences for receiving marketing communications.
     

3. How We Collect Your Data

  • Directly from you (e.g., when you complete a form, purchase Services, or contact us).

  • Automatically via cookies and analytics when you use our website.

  • From third-party sources such as payment providers, advertising platforms (e.g., Meta, Google), or affiliate partners, where lawful to do so.
     

4. How We Use Your Personal Data

We use your personal data only where permitted by law, including:

PurposeLawful Basis under UK GDPR

To register you as a client and perform our contract with youPerformance of a contract

To process payments and deliver ServicesPerformance of a contract / Legitimate interest

To provide support, coaching, and updatesPerformance of a contract

To manage our relationship and communicate about ServicesPerformance of a contract / Legitimate interest

To send marketing communications (if you opt in)Consent

To comply with legal and tax obligationsLegal obligation

To improve our website, services, and user experienceLegitimate interest
 

5. Marketing Communications

You will receive marketing communications from us only if:

  • you have requested information or purchased Services from us, and

  • you have not opted out of receiving marketing.

You can opt out at any time by clicking “unsubscribe” in emails or contacting us directly.
 

6. Cookies and Analytics

We use cookies to operate our website and understand visitor behaviour. You can manage or disable cookies via your browser settings. For more details, please refer to our Cookie Policy (if applicable).
 

7. Sharing Your Personal Data

We do not sell your personal data. We may share your data only with trusted third parties, including:

  • IT, hosting, and payment service providers (e.g., Wix, Stripe, PayPal)

  • Professional advisers (e.g., accountants, lawyers)

  • Email or CRM software providers used to communicate with you

  • Regulatory bodies or law-enforcement authorities, if legally required

All third parties are required to respect your data privacy and act only on our instructions.
 

8. International Transfers

Some third-party providers may process data outside the UK. Where this occurs, we ensure that appropriate safeguards are in place to protect your data.
 

9. Data Security

We use appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. Access to your personal data is limited to those employees, agents, or contractors who have a legitimate business need.
 

10. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Typically:

  • Client data: 6 years from the end of the contract

  • Marketing contact data: until you opt out
     

11. Your Legal Rights

You have the following rights under the UK GDPR:

  • Access: request a copy of the personal data we hold about you

  • Rectification: request correction of inaccurate or incomplete data

  • Erasure: request deletion of your personal data where lawful

  • Restriction: request to limit how we process your data

  • Data Portability: request transfer of your data to another controller

  • Objection: object to processing based on legitimate interests or direct marketing

  • Withdraw Consent: withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [insert email address]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
 

12. Third-Party Links

Our website may include links to third-party websites or platforms. We are not responsible for their privacy practices. Please read their privacy policies.
 

13. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website.
 

14. Contact Us

If you have any questions or concerns, please contact:

LW Enterprises Ltd
Email: admin@thefbalab.co.uk
Postal Address: The Cider House, Halmore Lane, Berkeley, GL13 9HQ

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